Visitor Elves
There are thousands of talented people working behind the scenes in tourism, hospitality, events and destination marketing. Are you one of them?
Join me, Kelly Ballard, as I chat with award-winning business owners and those making magic in attracting and delighting visitors in and around the West of England, UK.
If you're wanting to connect with and learn from others in the visitor economy, this show is for you.
For more information about me and the show, visit www.visitorelves.co.uk
Visitor Elves
Ep 52: Unpacking Ski Travel: How Online Ski Company Heidi is Redefining the Slopes, with CEO Marcus Blunt
In a recent chat, Kelly caught up with Marcus Blunt, co-founder and CEO of Heidi, an online ski travel company based in Bristol that’s been making waves in the industry since launching in 2018. This year, they even made it onto The Times 100 list of fastest-growing companies in the UK.Marcus and his brother Alexander started Heidi to fix the headaches they faced when booking ski holidays, wanting to create an easier way for skiers to customise their trips.
Despite tough times during the pandemic, Heidi has really taken off, now generating £37 million a year and recently securing £5.6 million in funding. They focus on building a great company culture and hiring the right people, which has helped them navigate challenges.
Heidi stands out by offering flexible trip lengths and access to a variety of ski spots, including some hidden gems that offer better value. Marcus shared that many skiers are now looking for shorter trips, and Heidi makes that super easy. They even help with train bookings for a more sustainable and convenient travel option.
Marcus also gave us his tips for the best value destinations and resorts across Europe.
Looking ahead, Heidi is set to expand in the UK and explore new international opportunities. Their focus on flexibility and customer satisfaction shows they’re ready to shake up the ski travel scene. If you’re in travel and tourism, keep an eye on what Heidi does next!
For the full summary and links to the episode head to: Visitor Elves website
To share your views on this subject and ask questions about the episode, head over to:
Instagram
LinkedIn
This episode is sponsored by Hello Starling.
Hello Starling, is an award-winning Media Planning and Buying agency that specialises in delivering advertising campaigns with great results for visitor attractions and destinations.
They've worked with brands such as Bristol Zoo Project, Visit Shropshire, Visit Conwy, Visit Herefordshire and the National Tourism Office for Poland. If you want to be the centre of attention, visit hellostarling.com today.
FREE GUIDE - 6 Steps to finding your Ideal Customer
Do you want to know who your ideal customer's are and how you can focus your time and money reaching them? Download my FREE guide now.
If you have enjoyed this podcast episode, please take a moment to give me a few stars on Apple podcasts or Spotify, it helps to encourage more people to listen and learn from our stories. 🙏
